Refund policy
At Living well Lifestyle, we strive to ensure you are completely satisfied with your purchase. If you need to return an item, please review our return policy below:
Returns Accepted Within 14 Days:
Customers have 14 days from the date of receipt to initiate a return. To be eligible for a return, items must meet the following criteria:
1. Condition: Items must be unused, unworn, and in their original condition.
2. Tags: All original tags must be attached.
Return Process:
To initiate a return, please contact our customer service team at info@lwlifestyle.com or +27 31 350 4498. Ensure you include your order number and details about the item(s) you wish to return.
Credit for Future Purchases:
Returns will be processed for store credit only, which can be used for future purchases at Living My Lifestyle. Please note that cash refunds are not available.
Non-eligible Items:
Certain items, such as final sale items and gift cards, are not eligible for return.
Shipping Costs:
Shipping costs are non-refundable, and you will be responsible for any return shipping fees. We recommend using a trackable shipping service or purchasing shipping insurance for items over R2000.
Final Note:
We appreciate your understanding and support! Our goal is to provide you with the best service possible. If you have questions about your return or any of our products, please don’t hesitate to reach out.